Big Hammer Support | Design Software | Estimating Software

Support

Big Hammer wants your software experience to be smooth and simple. E-mail softwaresupport@bighammer.com for additional assistance. Questions are answered in the order they are received, and we strive to answer all questions within 24 business hours. Support is available Mon-Fri and is provided by e-mail only.

Windows 7 Support

We have successfully installed our software on Windows 7 (32-bit version only). However, our software is not compatible with any 64-bit operating system.

We have launched web-based versions for some of our applications on www.bighammer.com and www.homedepot.com, which can be accessed at no charge. At this time, we have Do-It-Yourself Deck Designer on www.bighammer.com, and there are four applications available at http://homedepot.bighammer.com/DesignerSeries/DIY.

Please be sure to review the system requirements before launching the applications, as the web-based applications have very specific requirements for video graphics adapters, and Internet Explorer is required.

Pre-Sales Support

Click here to ask your technical or non-technical support question. Our support team will respond to you by email.

Customer Support Resources

For targeted assistance, please select and submit your Product and Issue below. You will be directed to the appropriate area to address your specific support needs.

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